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Accessibility at the Hotel Lorette ⋆⋆⋆

Hello and welcome to the Accessibility Guide of Hotel Lorette ⋆⋆⋆.

We’ve gathered here all the practical information to ensure that every visitor enjoys a pleasant, comfortable and inclusive experience, whatever their needs or abilities.

Facade of the Hotel Lorette – Astotel in Paris, with a street-level entrance and central access door.
Facade of the Hotel Lorette – Astotel in Paris, with a street-level entrance and central access door.

1. Access & Parking

  • Address of the main entrance: 36, rue Notre Dame de Lorette – 75 009 Paris
  • The main entrance is street-facing and step-free. Here is a link to its GPS coordinates for easier location: here
  • The threshold has a slight 4 cm rise, bevelled to make crossing easier.
  • Nearby parking options:
    • On-street parking: public spaces, not reserved.
    • Drop-off zone: none
    • Private parking: none
  • Accessible public car parks nearby:
    • Q-Park Haussmann Galeries Lafayette (37 boulevard Haussmann – 300 m)
    • Parking Anvers (41 boulevard de Rochechouart – 400 m)
    • This car park offers adapted spaces and accessible lifts.
Entrance of the Hotel Lorette – Astotel in Paris, with street-level access and a glass entrance door.
Entrance of the Hotel Lorette – Astotel in Paris, with street-level access and a glass entrance door.

2. Entrance to the property

  • Width of the narrowest door: 100 cm
  • Type of entrance: Automatic sliding door with detection and timing, ensuring safe access for wheelchair users.
  • Monitored entrance – immediate visibility to reception staff: Yes
  • Call device: Yes
Reception at the Hotel Lorette – Astotel equipped with an induction loop for guests with hearing impairments.
Reception at the Hotel Lorette – Astotel equipped with an induction loop for guests with hearing impairments.

3. Reception & Welcome

  • Hearing loop available: not installed
  • Height of the reception desk: currently not accessible for wheelchair users. A console at an appropriate height is available (70 cm high with a lower clearance of 30 cm depth and 60 cm width).
  • Booking: mainly by email, with the option to contact the reservations centre to indicate any specific needs
  • Languages spoken: French, English, Spanish
  • Pets: not allowed, except guide dogs and assistance dogs, of course.

4. Available services

  • Free Wi-Fi
  • Luggage storage
  • Assistance from staff for carrying luggage or accessing rooms
  • Medical equipment delivery available on request
  • Secure refrigerator available
  • List of useful contacts (doctors, emergency services, accessible taxis) available at reception
  • Staff trained in welcoming guests with disabilities
  • No staff currently proficient in French Sign Language (LSF)
Accessible toilets at the Hotel Lorette – Astotel, located on the first basement level and served by an accessible lift.
Accessible toilets at the Hotel Lorette – Astotel, located on the first basement level and served by an accessible lift.

5. Accessible toilets (located on the first basement level, accessible by lift)

Unisex cubicle equipped with:

  • Interior manoeuvring space
  • Lateral support bar (currently being adapted for compliance)
  • Interior pull bar to be installed
  • Accessible washbasin (83 cm high, with clear space underneath)
  • Easy-grip mixer tap
  • Soap dispenser and toilet paper holder at an appropriate height
Clear and consistent signage at Hotel Lorette indicating accessible and mixed-use toilets.
Clear and consistent signage at Hotel Lorette indicating accessible and mixed-use toilets.

6. Signage

  • Simple and consistent signage with accessibility pictograms
  • No Braille, large print, or tactile/relief maps
  • Room numbers will soon be added in raised lettering with contrasting colour, positioned at handle height.
Accessible lift at the Hotel Lorette – Astotel, equipped with a handrail and visible control panel.
Accessible lift at the Hotel Lorette – Astotel, equipped with a handrail and visible control panel.

7. Vertical circulation

Stairs

  • Ground floor → basement: installation planned for tactile warning strips, non-slip and contrasting stair nosings, contrasting riser strips, and extended handrails.
  • Upper-floor staircases: same improvements planned (1st to 5th floors).

Lifts

  • Main lift: serves all levels (Basement to 6th floor)
  • Door clearance: 80 cm
  • Cabin: 144 × 109 cm
  • Braille and raised signage
  • Voice assistance, mirror, handrail
  • Secondary lift: serves from Ground floor to 5th floor
  • Door clearance: 70 cm
  • Cabin: 72 × 134 cm
  • Braille and raised signage
  • Voice assistance
    ⚠️ Not compliant but cannot be modified due to structural constraints
Accessible bathroom at the Hotel Lorette – Astotel, designed for guests with reduced mobility.
Accessible bathroom at the Hotel Lorette – Astotel, designed for guests with reduced mobility.

8. Accessible rooms

Number of adapted rooms: 3

Manoeuvring space: diameter ≥ 150 cm
Lateral clearance beside the bed: ≥ 90 cm
Bed height: 50 cm
Accessible sockets and reading lights on both sides of the headboard
Accessible minibar, safe repositioned at 90–130 cm (recommended)

Bathroom

  • Hinged door
  • Shower with a 4.5 cm step (scheduled to be replaced by a walk-in shower)
  • Accessible washbasin
  • Accessible vanity mirror (fixed wall mirror, not tilting)
  • Suitable grab bars
  • Shower seat or stool
  • Easy-grip taps

Safety

  • Audible alarm only (no visual alert)
  • No amplified telephone or vibrating alarm clock available by default
  • Loan available on request (planned)
Dining room of the Hotel Lorette – Astotel, located in the basement and set under vaulted ceilings.
Dining room of the Hotel Lorette – Astotel, located in the basement and set under vaulted ceilings.

9. Breakfast and complimentary soft open bar

  • The room is located on the basement level, accessible by lift or by stairs equipped with handrails.
    • Self-service buffet accessible for most items
    • Staff present throughout service, assistance available on request
    • Table height: 75 cm, allowing wheelchair access
    • Central-leg furniture making seating easier
    • Table service available for guests with reduced mobility
Inner courtyard of the Hotel Lorette – Astotel, providing access to common areas.
Inner courtyard of the Hotel Lorette – Astotel, providing access to common areas.

10. Inner courtyard

  • Accessible with assistance from staff thanks to a portable threshold ramp (7 cm inside, 13 cm outside), available on request
Common areas of the Hotel Lorette – Astotel, connecting circulation spaces and guest services.
Common areas of the Hotel Lorette – Astotel, connecting circulation spaces and guest services.

11. Shared areas

  • Access to the upper floors via the main lift
  • Consistent and enhanced lighting in the corridors
  • Lack of contrast on the first and last steps (update planned)

12. Thank you

Thank you for taking the time to consult our accessibility guide. We hope your stay in Paris will be as pleasant as possible.

If you have a specific request or if any information appears to be missing from this document, please do not hesitate to contact us at: [email protected] or by phone: +33(0) 1 42 85 18 81.