Choose the dates and travelers
Edit
Close
Choose your dates
Please press the Enter or Space key to open the calendar and navigate with the arrows or press the Tab key to then type the start and end dates using the format: Y-M-d / Y-M-d, for example: 2025-26-16 / 2025-26-17

Accessibility at Hotel Astra Opera ⋆⋆⋆⋆

Hello and welcome to the Accessibility Guide for Hotel Astra Opera ⋆⋆⋆⋆.

Here, we’ve gathered all the practical information you need to ensure every guest enjoys a pleasant, comfortable, and inclusive stay, whatever their needs or abilities may be.

Stone façade of Astra Opera Hotel in Paris, featuring an arched entrance door.
Main façade of Astra Opera Hotel in Paris

1. Access & Parking

  • Main entrance address: 29, rue de Caumartin – 75009 Paris
  • As the entrance does not feature an audio beacon, you will find its GPS coordinates here for easier wayfinding : here
  • Nearby parking options:
    • On-street parking: no
    • Drop-off area: no
    • Private parking: no
  • Accessible public car parks nearby:
    • Olympia (7 Rue de Caumartin, 200 m away)
    • Q-Park Edouard VIII (16 Rue Bruno Coquatrix, 100 m away)
    • These car parks offer adapted parking spaces as well as lifts.
Hotel entrance on a single level with double automatic doors, wide space, and direct visibility of the reception.
Accessible, single-level entrance with automatic doors and visible reception

2. Entrance to the Property

  • Width of the narrowest corridor: 120 cm
  • Width of the narrowest door: 80 cm
  • Entrance type: step-free access with double automatic doors; no audio beacon installed.
  • Monitored entrance – immediate visibility of reception staff: Yes
  • Call device: Yes
Reception counter of the Astra Opéra Hotel equipped with a hearing loop and wheelchair-accessible space.
Reception of the Astra Opéra Hotel, equipped with a hearing loop and a counter accessible to wheelchair users.

3. Reception & Welcoming

  • Hearing loop available: Yes
  • Reception desk height: 70 cm, with a recessed area suitable for wheelchair users
  • Bookings: primarily by email, with the option to contact the central reservation office to notify us of any specific requirements
  • Pets: not permitted, except for guide dogs and assistance dogs, of course.
Bright corridor of Astra Opera Hotel in Paris with elevators, blue walls, and wall lights, providing access to guest services such as luggage storage and free Wi-Fi.
Access corridor of Astra Opera Hotel leading to the elevators and guest services.

4. Available services

  • Free Wi-Fi
  • Luggage storage
  • Delivery of medical equipment
  • Secure refrigerator available
  • Contact lists available at reception:
    • Medical professionals
    • Childcare specialists
    • Team members trained and aware of inclusive hospitality
  • No staff proficient in French Sign Language (LSF) at the moment
Accessible restroom of Astra Opera Hotel in Paris, located on the first basement level, with grab bars, a changing table, and a washbasin adapted for people with reduced mobility.
Accessible restroom of Astra Opera Hotel, located on the first basement level and served by an elevator.

5. Accessible toilets (located on the first basement level, accessible via the lift)

Unisex accessible cubicle equipped with:

  • Internal manoeuvring space
  • Fixed L-shaped grab bar + fold-down grab bar
  • Baby changing table
  • Accessible washbasin (height: 83 cm, with recessed space)
Golden pictograms on a light background at Astra Opera Hotel representing a wheelchair, unisex toilets, and a baby-changing area, without braille.
Clear and consistent signage of Astra Opera Hotel indicating accessible, unisex, and baby-changing facilities.

6. Signage

  • Consistent, clear and easy-to-understand signage, with pictograms
  • No braille supports, tactile or simplified maps, large-print materials or enhanced-contrast signage available
Interior view of the accessible elevator at Astra Opera Hotel in Paris, featuring a control panel with braille and large-character buttons, mirror, handrail, and visual and audio indicators.
Accessible elevator of Astra Opera Hotel, equipped with braille controls, visual and audio announcements, and accessibility features for all users.

7. Vertical movements

Stairs

  • Tactile warning strips
  • Continuous handrails
  • Non-slip, high-contrast step edges

Lift

  • Highest button at 100 cm
  • Visual and audible announcements (floor level, direction, door opening/closing)
  • Hearing loop, handrail, mirror
  • Braille, large-print and raised buttons
Adapted bathroom of Astra Opera Hotel in Paris, with a walk-in shower, grab bars, accessible sink, and maneuvering space.
Adapted bathroom of Astra Opera Hotel, equipped for accessibility and the comfort of people with reduced mobility.

8. Accessible rooms

  • Number of adapted rooms: 3
  • No tactile or braille signage at handle height
  • Clearances around the bed:
    • Right side: 85 cm
    • Left side: 82 cm
    • In front: 154 cm
  • Bed: not height-adjustable, but sockets and two-way switches are located near the headboard
  • Bathroom:
    • Pocket sliding doors with easy-grip handles
    • Step-free, walk-in shower
    • Manoeuvring space within the room
    • Fixed grab bars (shower and toilet)
    • Mirrors and hairdryer at accessible height
    • Shower seat
  • Fire safety: visual alarm in accessible (PMR) rooms only
  • No specific hearing devices available (no amplified telephone, vibrating alarm clock or TV headset)
  • Large-button telephone available only in accessible rooms (and on request for other rooms)
  • No large-button remote control
  • Children’s equipment (on request): cot, changing mat, baby bath, toys, bottle warmer
Dining room in Paris with round tables, blue chairs, self-service buffet, and facilities adapted for all guests.
Dining room, self-service with assistance available upon request.

9. Breakfast and Complimentary Soft Open Bar

  • Self-service, with assistance available on request.
  • Dining room:
    • Table height: 75 cm
    • Aisle widths: 100 cm and 114 cm
    • Round tables, high chairs available
    • Adapted cutlery
  • Team members trained and aware of inclusive hospitality
  • No staff proficient in French Sign Language (LSF) at the moment
Swimming pool in Paris with a hydraulic lift for water access and accessible facilities including showers, grab bars, and adapted changing rooms.
Swimming pool accessible with a pool lift and nearby adapted showers.

10. Swimming Pool

  • Pool access equipment available (independent hydraulic pool lift)
  • Accessible showers :
    • Step-free, with seat and manoeuvring space
    • Fixed and fold-down grab bars
  • Accessible changing rooms and toilets located nearby

 

The fitness room at the Astra Opéra Hotel is a modern and well-equipped space, designed to allow guests to maintain their workout routine during their stay.
Fitness room at the Astra Opéra hotel

11. Fitness Room – Sauna – Steam Room

  • Accessible equipment: butterfly machine, chest press, tricep press, rowing machine
  • No coach present in the fitness room
  • No electrostimulation equipment available
Meeting room of Hôtel Astra Opéra in Paris, featuring a large white table, comfortable chairs, presentation screen, adjustable lighting, and wide, unobstructed circulation space.
Meeting room of Hôtel Astra Opéra, accessible at ground level and adaptable to different needs.

12. Meeting Rooms

  • Step-free access
  • Booking by email
  • Aisle width: 150 cm
  • Doors: 90 cm
  • Furniture:
      • Tables 74 cm high with clear space underneath
      • Movable furniture and flexible room layout
  • Equipment:
    • Screen
    • Sound system
    • Flipchart
    • No hearing loop available in the meeting room
  • Signage: consistent and accompanied by pictograms, though not always fully readable or intuitive. Lighting: adjustable

13. Acknowledgements

Thank you for taking the time to consult our Accessibility Guide. We hope your stay in Paris will be as enjoyable as possible.

If you have a specific request or if you feel that certain information is missing from this document, please do not hesitate to contact us at: [email protected] or by phone at +33 (0)1 42 65 15 15.